| Issue ID | 854994 |
| Internal NHTSA # | 10397848 |
| Manufacurer | MERCEDES-BENZ USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | GL |
| Model Year | 2010 |
| File date | 07/04/11 |
| Component | FUEL SYSTEM, GASOLINE |
| Product type code | VEHICLE |
| Description of the problem | This is a diesel-engine 2010 mercedes gl350 purchased in august 2010 (8 months ago). It is currently inoperable and the dealer is citing complete fuel system corrosion due to water in the fuel system. The first indication of a problem was a check-engine light and the vehicle going to "limp mode" (where the computer keeps the car at 20 miles per hour with low power - a danger on the highway and on hills). Fortunately there was no accident or injury due to the onset of limp-mode. But the estimate for repair is $15,492. 03 and warranty is being denied by the manufacturer. There was no indication of the issue of water in the fuel prior to the complete corruption of the fuel system and therefore no opportunity to take any potential corrective action to minimize damage. All diesel used in the vehicle was purchased at various retail locations in california. Thus far no detail has been given as to how much water was in the fuel, how long this corrosion process might have taken, or whether there were any malfunctions in any part of the system (e. G., fuel and water filters and/or warning notifications) that led to this extreme outcome. Given the extreme expense of the problem, and the many questions still remaining as to the cause, we thought it important to bring this to the attention of the nhtsa. |
| Vehicle Mileage at Failure | 12760 |
| Number of Occurences | |
| Source of the issue | PORTABLE SAFETY COMPLAINT FORM (PDF) |
| City and State | SAN FRANCISCO, CA |
| VIN pattern | 4JGBF2FE4AAXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | |
| Anti-lock brakes | |
| Cruise control | |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |